Everything about how MODULO DECOR gets furniture to your door: delivery times, which regions ship free, and who pays import duties.

How long does delivery take?

We ship from China. A typical order breaks down like this:

• Order preparation: 1–2 weeks
• Sea freight: 3–4 weeks
• Last-mile delivery: 1–2 weeks

Total: about 5–8 weeks. Furniture is bulky — it travels by sea, not by air. If you need it by a specific date (a move-in, guests arriving), order at least 2 months ahead.

Which countries/regions get free shipping?

Free shipping is included in the product price for:

• Europe (28 countries): Austria, Belgium, Bulgaria, Germany, Denmark, Spain, Finland, France, United Kingdom, Greece, Hungary, Ireland, Italy, Latvia, Netherlands, Norway, Poland, Portugal, Russia, Sweden, Switzerland, Czech Republic, Slovakia, Romania, Croatia, Slovenia, Estonia, Lithuania
• North America: United States, Canada, Mexico
• Australia
• Asia: Japan, South Korea, Singapore, Thailand, the Philippines, India, and most other Asian countries

South America and all other regions: shipping is quoted based on actual logistics costs. Send us your country and postal code before ordering and we'll confirm the exact shipping fee — no surprises.

Do I have to pay import duties or customs taxes?

No. MODULO DECOR ships DDP (Delivered Duty Paid) to every country we serve. That means import duties and taxes are on us — the price you pay at checkout is the final price, and nothing extra is collected on delivery.

Many furniture sellers leave duties to the buyer, which can add an unexpected 10–30% at the door. We don't do that.

How much is shipping if my region isn't on the free list?

It depends on the actual freight cost to your location. Contact us with your country and postal/ZIP code — Instagram DM @modulodecor.apartment or email us at fangzhaokang@gmail.com — and we'll get you an exact quote before you order. You're never charged a shipping fee you haven't agreed to.

Can I track my order?

Yes. Once your order ships, you'll receive a tracking number by email. Because most of the journey is sea freight, tracking updates in stages — don't worry if it looks quiet for a couple of weeks mid-transit; that's normal for ocean shipping.

What if my furniture arrives damaged?

Report it within 48 hours of delivery with photos, and we'll make it right. For other quality issues, you have 30 days from delivery to report them. See our Furniture Returns & Exchanges page for the full policy.

Do you offer cash on delivery?

No — payment is completed online at checkout. We accept the payment methods shown at checkout.